01.

Choose cleaning methods suitable for each material and finish.

02.

Reduce exposure to excess moisture, heat, friction, and impact.

03.

Inspect fittings, moving components, and signs of wear.

01 / GENERAL CARE

Everyday Habits That Matter

Different furniture materials require different approaches, but a few simple habits can help reduce unnecessary wear throughout the home.

• Remove loose dust regularly with a soft, clean cloth or a suitable vacuum attachment.
• Wipe up spills promptly using the cleaning method recommended for the material.
• Avoid leaving standing water on furniture surfaces.
• Use coasters, placemats, and suitable protective pads where appropriate.
• Keep furniture away from excessive heat and prolonged direct sunlight when practical.
• Do not exceed the manufacturer's stated weight or load limits.
• Lift furniture when repositioning it instead of dragging it across the floor.
• Inspect furniture periodically for loose or damaged components.

Care should always be matched to the product. A cleaning method appropriate for a metal cabinet may be unsuitable for a fabric sofa, wood veneer, or upholstered headboard.

02 / SOLID WOOD

Caring for Solid Wood Furniture

Solid wood is used in selected accent chairs, tables, nightstands, dressers, and other furniture within our assortment.

Wood can respond to changes in temperature and humidity. The finish applied to a piece also influences which cleaning and maintenance products are appropriate.

Recommended Practices

• Dust using a soft, dry microfiber cloth.
• If permitted by the finish instructions, use a slightly damp cloth for light cleaning and dry the surface promptly.
• Use protective pads beneath decorative objects and frequently moved accessories.
• Keep hot cookware and heated objects off unprotected wood surfaces.
• Avoid prolonged exposure to direct sunlight or excessive humidity.
• Use wood-care treatments only when approved for the specific finish.

Natural variations in wood grain and tone can be part of the material's appearance. However, visible structural damage, unusual cracking, or instability should be evaluated rather than treated as ordinary cosmetic variation.

03 / ENGINEERED WOOD

Engineered Wood and Laminated Surfaces

Engineered wood is used in selected bookcases, storage cabinets, desks, television stands, kitchen furniture, and other household products.

These products may have laminated, painted, veneered, or otherwise finished surfaces. Cleaning instructions can differ substantially according to the surface construction.

• Remove dust with a soft cloth.
• Use a slightly damp cloth only where compatible with the finish.
• Dry surfaces promptly after permitted damp cleaning.
• Pay particular attention to exposed edges, joints, and seams where moisture may enter.
• Use protective mats under items that could scratch the surface.
• Distribute stored weight according to the manufacturer's recommendations.

Prolonged exposure to moisture may cause certain engineered-wood products to swell, deteriorate, or lose surface adhesion.

Avoid soaking surfaces, steam cleaning, or applying strong chemicals unless explicitly permitted by the product's care instructions.

04 / UPHOLSTERED FURNITURE

Sofas, Accent Chairs, and Upholstered Benches

Our seating assortment includes modular sofas, convertible sleeper sofas, upholstered accent chairs, padded benches, and storage ottomans with different fabric constructions.

Appropriate care depends on the upholstery material and any applicable cleaning code.

Routine Fabric Care

• Remove loose dirt using a suitable upholstery vacuum attachment.
• Clean crevices and seams carefully without pulling at the fabric.
• Avoid rubbing spills aggressively into the upholstery.
• Blot liquid spills gently with a clean absorbent cloth when appropriate.
• Check the upholstery cleaning code before applying moisture or cleaning products.
• Rotate or reposition removable cushions only when the product permits doing so.
• Keep sharp objects away from upholstered surfaces.

Understanding Upholstery Cleaning Codes

These codes are general guides, not confirmation that a particular ashvillaco product has a specific code. Always verify the product label. If instructions are unclear, seek appropriate professional advice before attempting stain removal.

05 / SPECIALTY UPHOLSTERY

Velvet, Corduroy, and Faux Leather

Selected seating products feature textured or specialty upholstery. The appearance and cleaning requirements of these materials may differ from conventional woven fabric.

Velvet Upholstery

Velvet may display visible changes in the direction of its pile. When permitted by the care instructions, a suitable soft upholstery brush may help remove light surface dust. Avoid aggressive rubbing, saturation, and unapproved steam treatments.

Corduroy Upholstery

Corduroy has a ribbed texture that may trap loose particles between its raised sections. Gentle vacuuming with an appropriate attachment can help maintain the fabric's appearance. Avoid stiff brushes that could disturb the pile.

Faux Leather Upholstery

For compatible faux leather finishes, regular dust removal and gentle cleaning with an approved method may help preserve the surface. Avoid harsh solvents, abrasive pads, excessive heat, and conditioning products intended exclusively for genuine leather unless expressly approved.

Cleaning products and techniques should be selected according to the precise upholstery construction, not simply the material's appearance.

06 / METAL & GLASS

Metal Frames, Cabinets, and Glass Surfaces

Metal and glass components appear in selected tables, media cabinets, shelving products, desks, and storage furniture.

Metal Components

• Remove dust with a soft cloth.
• Use only cleaning products compatible with the metal and its surface finish.
• Dry any permitted damp-cleaned surfaces promptly.
• Inspect exposed surfaces for scratches, corrosion, or coating deterioration.
• Avoid metal brushes and highly abrasive cleaning pads.

Glass Surfaces

• Use a clean, nonabrasive cloth and a suitable glass-cleaning method.
• Avoid striking exposed edges and corners.
• Do not place excessive or uneven loads on glass shelves.
• Check for chips, cracks, or damage before continued use.
• Prevent cleaning liquids from collecting in adjoining wood or metal joints.

If a structural glass component is cracked or compromised, discontinue use and seek appropriate assistance. Do not attempt to conceal or repair structural damage with ordinary household adhesive.

07 / MOVING COMPONENTS

Drawers, Hinges, Shelves, and Extendable Tables

Many storage and dining products incorporate moving or adjustable components, including drawers, cabinet doors, sliding panels, drop-leaf surfaces, and extendable tabletops.

To support proper use:

• Open and close drawers and doors without unnecessary force.
• Keep sliding tracks and accessible mechanisms free of loose debris.
• Check accessible fasteners as directed by the manufacturer.
• Avoid overloading drawers, shelves, or extendable surfaces.
• Confirm that adjustable shelves are properly seated on their supports.
• Keep fingers clear of hinges, folding joints, and moving components.
• Use extension and locking mechanisms only as instructed.

Do not apply lubricants, oils, or chemical sprays to a mechanism unless the manufacturer recommends a suitable product.

If a sliding mechanism becomes difficult to operate, a door no longer aligns properly, or a structural fitting is damaged, stop forcing the component and investigate the cause before continuing use.

08 / MEDIA & ELECTRONICS

TV Stands, Media Cabinets, and Integrated Lighting

Selected media furniture and other products include cable openings, integrated LED lighting, USB charging connections, or built-in power outlets.

These features require attention to both furniture care and electrical safety.

• Disconnect the product from electrical power before cleaning electrical areas, as instructed by the manufacturer.
• Keep liquids away from outlets, charging ports, cables, and powered components.
• Do not obstruct ventilation openings or equipment airflow.
• Check the manufacturer's electrical ratings before connecting devices.
• Avoid damaged cords, loose electrical connections, or overloaded outlets.
• Follow the television size, mounting, and load limits specified for the furniture.
• Do not modify built-in electrical components without qualified assistance.

Product-specific electrical instructions and safety warnings take precedence over general furniture maintenance advice.

09 / BEDROOM FURNITURE

Beds, Headboards, Nightstands, and Dressers

Bedroom furniture combines everyday storage with surfaces and structures used repeatedly over time.

• Inspect bed frame connections and supports according to the assembly instructions.
• Use only compatible mattress dimensions and supported loads.
• Do not stand or jump on furniture not designed for that activity.
• Keep drawer tracks free of debris and avoid exceeding their stated capacity.
• Check that freestanding storage furniture is stable.
• Follow instructions for wall anchoring and anti-tip devices where provided or required.
• Maintain upholstered headboards according to their material-specific cleaning instructions.

Tall dressers, wardrobes, and other storage units can present tip-over hazards. Install manufacturer-specified anchoring devices and follow applicable safety instructions.

Do not allow children to climb on drawers, shelves, or cabinet doors. A drawer or shelf is not a step or ladder.

10 / KITCHEN FURNITURE

Kitchen Islands, Pantry Cabinets, and Utility Storage

Kitchen furniture is often exposed to frequent use, moisture, food spills, and changing temperatures.

For kitchen islands, pantry cabinets, and other utility furniture:

• Wipe up food and liquid spills promptly.
• Use suitable boards or protective mats when preparing food.
• Do not place hot cookware directly on surfaces unless expressly rated for that use.
• Keep cabinet joints and engineered-wood edges dry.
• Follow the manufacturer's instructions for movable carts and wheel locks.
• Distribute weight appropriately across shelves and work surfaces.
• Clean accessible storage compartments regularly using suitable methods.

For products with built-in charging ports or power outlets, keep electrical components away from water and follow the supplied electrical instructions.

Surfaces should not be assumed food-safe for direct food preparation unless the manufacturer specifically identifies them as suitable for that purpose.

11 / OUTDOOR & GARDEN

Garden Beds and Greenhouse Structures

Our selected outdoor products include raised garden beds and greenhouse structures that are exposed to different environmental conditions than indoor furniture.

Maintenance requirements depend on the product's material, assembly, and manufacturer specifications.

• Inspect accessible structural connections and fastening hardware periodically.
• Follow the manufacturer's anchoring and installation instructions.
• Remove accumulated debris from appropriate surfaces and drainage areas.
• Use cleaning methods compatible with metal and polycarbonate components.
• Check ventilation openings, doors, and movable panels for unobstructed operation.
• Follow manufacturer guidance for wind, snow, weather exposure, and seasonal use.
• Inspect components for deterioration or damage before continued operation.

Outdoor products should not be assumed to withstand every weather condition or remain suitable for unrestricted year-round exposure.

Do not enter or use a greenhouse structure with visibly compromised supports, loose panels, or other potentially hazardous damage.

12 / HOME DECOR

Decorative Accents, Wall Art, and Room Dividers

Decorative pieces often include different combinations of wood, metal, fabric, artificial botanical materials, and finished surfaces.

• Dust delicate decorative items gently.
• Follow hanging or mounting instructions for wall artwork.
• Use suitable hardware for the wall material and item weight.
• Keep freestanding room dividers on stable, level surfaces.
• Avoid forcing connected folding panels beyond their intended range.
• Keep decorative botanical items away from open flames and excessive heat.
• Check that ornaments and accessories do not create tipping hazards.

Decorative items should not be treated as structural supports, seating, climbing equipment, or load-bearing fixtures unless expressly designed for that purpose.

13 / MOVING & RELOCATION

Moving Furniture Safely

Moving furniture without adequate preparation may damage surfaces, loosen joints, or create an injury risk.

Before relocating a product:

• Check its weight, dimensions, and intended lifting points.
• Empty storage compartments where appropriate.
• Secure movable components according to product instructions.
• Use sufficient assistance and appropriate moving equipment for heavy items.
• Lift rather than drag when the product is not designed to roll.
• Protect finished surfaces from impacts and abrasion.
• Reassemble dismantled components according to the original instructions.

Furniture with glass components, electrical features, or complex mechanisms may require additional preparation.

Never lift furniture by a component that is not designed to bear its weight, such as a drawer handle, removable shelf, or unsupported decorative trim.

14 / MAINTENANCE CHECKLIST

A Simple Furniture Care Routine

Regular care does not need to be complicated. The following schedule is a general planning guide rather than a mandatory maintenance requirement.

Maintenance should occur more frequently when recommended by the manufacturer or when heavy use, changing conditions, or visible wear make additional attention necessary.

15 / SAFETY & PRODUCT CONCERNS

When Cleaning Is Not Enough

Routine maintenance is intended to support normal use. It is not a substitute for addressing product defects, damage, or unsafe conditions.

Stop using an affected product and seek appropriate assistance if you notice:

• Unusual movement or instability in a structural component.
• Broken or detached support elements.
• Damaged electrical wiring or overheating.
• Cracked structural glass.
• Severely damaged hinges or moving mechanisms.
• Any condition creating an apparent tipping, collapse, or injury risk.

Do not attempt an unsafe structural or electrical repair without appropriate qualifications.

Customers can contact ashvillaco regarding damaged, defective, missing, or incorrect merchandise.

General maintenance recommendations do not exclude or limit legally available remedies under applicable consumer protection law.

16 / RETURNS & CUSTOMER SUPPORT

Questions About Product Care or Condition?

If you have questions about published material information, product care instructions, assembly details, or an issue with your purchase, please contact ashvillaco customer support.

Eligible merchandise may be submitted for return or exchange within 14 calendar days after receipt under our Return, Exchange & Refund Policy.

We do not charge return handling fees, exchange service fees, or restocking fees. Authorized return and exchange shipping is free.

Approved refunds are estimated to be processed and arrive within a total of 3–5 business days after approval, subject to applicable law and payment processing circumstances.

For full eligibility conditions and procedures, please review our Return, Exchange & Refund Policy.

17 / CONTACT INFORMATION

Get in Touch With ashvillaco

For questions about furniture care, materials, damaged merchandise, or existing orders, customers may contact us through the information below.

The business mailing address is provided for identification and correspondence. It is not an authorized merchandise return destination unless customer support specifically designates it.